120 people left stranded in Kuala Lumpur International Airport (KLIA) yesterday after being scammed by online travel agent as reported by Kosmos Online
There was no representative from the online travel agent at the airport. The holiday makers received a call from the agency stating that their flight is cancelled.
The travellers were left stranded in the airport when none of their names are listed with the airlines. They purchased cheap tour packages to Europe to places like Turkey, Paris and Santorini.
Some of the packages offered are too good to be true. How can the tour package be cheaper than the airfare? It does not make sense at all.
Cheaper travel packages do exist. These usually are partially subsidised by the hotels, ground operators or tourism board but there is a limit and it cannot be too cheap to be true. Travellers should not mind paying a little bit more to book from reputable travel websites or travel agencies in Malaysia.
Holiday makers should check the legitimacy of the travel agency and ensure they have the proper travel license from the Ministry of Tourism, Arts and Culture Malaysia through the official website – http://www.motac.gov.my/en/check/tobtab
Source: Kosmos Online