Update 18 January 2019: AirAsia will postpone the planned upgrade of its Navitaire New Skies reservation system due to unforeseen circumstances.
If you are travelling with AirAsia this weekend, do take note that their reservations system will be down from 19 January 2019, 2pm (Malaysia time) till 20 January 2019, 3am (Malaysia time) to upgrade their Navitaire New Skies reservation system
During this 13-hour upgrade period, services such as making flight booking, flight changes, performing kiosk/web/mobile check-in and pre-booking add-ons will not be available.
AirAsia strongly advise guest to pre-book add-ons and perform web/mobile check-in before 2pm on Saturday. Guest are also urged to print their boarding pass. Online check-in for AirAsia flights are available from 14 days before departure on all flights.
AirAsia encourages guest to be at the airport at least 3 hours before their flight during the maintenance period, to avoid any inconvenience.